Privacy Policy

Who we are

Desired Haven Media LLC, A Christian Web Design Agency Specializing in WordPress Websites & Strategic Brand Design. Founded in 2022, “We Design With Intention, Integrity & Insight”. 

Our Mission is to utilize our design skills and creativity to serve and be a light. Showing people the Love of Jesus and who He truly is. 

Our Vision is to put quality content back into the world.

Our Core Values are to always Honor God first, remain Honest and Transparent and to Build Lasting Relationships with our Clients.

 Our Goal is to design creative and responsive websites that strategically yield the desired results each individual client is looking for. To Help grow or establish their online presence/visibility and build awareness of their business/brand. *Results may vary.

Our Priority is to uphold the mission, vision, goals and values of this organization to the highest standard. Due to this, we are very selective with our clients and the types of projects we take on

Our website address is: DesiredHavenMedia.com. 

**Use of our website and services means you agree to our privacy policy and terms and conditions. 

Disclaimers 

All the information on this website – HerDesiredHaven.com – is published in good faith and for general information purpose only. Desired Haven Media does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (DesiredHavenMedia.com), is strictly at your own risk. Desired Haven Media LLC will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.

All of the content we produce and/or that is listed on this website is only for educational and informational purposes. Nothing should be view as legal, professional, medical, business or other advice. 

Consent

By using our website, you hereby consent to our Privacy Policy, Terms and Conditions and Disclaimers and agree to all of our terms. 

Update

Should we update, amend or make any changes to this document, those changes will be posted here. 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you leave a comment, the comment and its metadata are retained indefinitely. By utilizing our website, you agree to these terms. Your comments will be available to the public and become the property of Desired Haven Enterprises LLC. We can utilize these comments in any media in perpetuity without any compensation to you and with/without prior consent. 

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will usually last for one year

When you log in, we may also set up several cookies to save your login information and your screen display choices. Login cookies usually last for two days, and screen options cookies usually last for a year. If you select “Remember Me”, your login will usually persist for two weeks. If you log out of your account, the login cookies may be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Your information will not be sold to 3rd parties. Employees and necessary 3rd party agencies needed to conduct business with Desired Haven Media LLC will be the only ones with access to this information. Your information will be stored as you agree and will only be shared with our employees, contractors or 3rd party agencies (ie: Dubsado our CRM and Mailchimp our Mail Marketing Software to name a few), only as needed.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. By utilizing our website, you agree to these terms. Your comments will be available to the public and become the property of Desired Haven Media LLC. We can utilize these comments in any media in perpetuity without any compensation to you and with/without prior consent.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For our E-Newsletter and marketing purposes, we maintain your information until you choose to opt-out. We may also delete the information and update what we store periodically and at our sole discretion. We will delete the information we have stored about you upon your request. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. For E-Newsletter sign-ups and marketing purposes, we used a email marketing platform called Mailchimp. Please refer to them for their privacy policy. 

For Clients, we use a CRM called Dubsado, which we collect information via our “Guest Waitlist”/”Appointment Scheduler” or for other inquiries through our “Contact Us” form and other forms as well. Please refer to Dubsado for their privacy policy.

Breach Procedures:

 In the event of a breach, we will follow the laws of the state of Illinois to notify all affected entities or individuals of the breach pursuant to the  “Personal Information Protection Act” of Illionis. 

Choice of Law: 

All terms, conditions and privacy policies and resolution of disputes in relation to them are to be governed by the laws of the state of Illinois. By using our services, the user agrees to these terms and to confirm to all applicable laws and regulations. 

Terms & Conditions

.Welcome to DesiredHavenMedia.com

Welcome to our website called DesiredHavenMedia.com owned and operated by Desired Haven Media LLC. For purposes of this agreement, “Site” refers to the Company’s website, which can be accessed at: DesiredHavenMedia.com or through our mobile application (if applicable). “Service” refers to the Company’s services accessed via the Site, in which users can watch, read, listen and generally consume multimedia and content.  The terms “we”, “us” and “our” refer to the Company. “You”, “your”, “guest”, “user”,  and “visitor” refers to you, as a user or our Site or our Services.

The following Terms of Use apply when you view or use the Services via our website at HerDesiredHaven.com or through our mobile application (if applicable) on your mobile device.

Please review the following terms carefully. By accessing or using any of our services, or watching, listening to and/or generally consuming any of our multimedia and content, you are agreeing to these Terms & Conditions. If you do not agree to be bound by these Terms & Conditions and our Privacy Policy in their entirety, you may not use the Services. 

Privacy Policy: 

Desired Haven Media LLC respects the privacy of its website visitors, Service users and customers. Please refer to the Company’s Privacy Policy found here: DesiredHavenMedia.com/privacy-policy, which explains how we collect, use and disclose information that pertains to your privacy. When you access or use our website and Services, you agree to the Privacy Policy as well as the Terms & Conditions. 

About Our Services: 

The Services allows you to: Read, Watch and listen to multimedia and generally consume the content we produce. You can also comment on our blog post. Some of our content may be embedded and hosted on 3rd party sites like Youtube or Spotify, which allows you at access the content directly form our website.  You can also purchase items on our shop page. 

Registration Rules for User Conduct & Use of The Service: 

You need to be 18 years of age or older to use the website and/or register for and account and use our services.  If you are signing up for a user account when leaving a comment or in our shop, you will create a personalized account username and password. You agree to keep these log-in credentials safe and to not share them with unauthorized users. You agree to notify us immediately of any unauthorized use of your password and/or account. Desired Haven Media LLC will not be responsible for any liabilities, damages, lawsuits or losses arising out of the unauthorized use of your member user name, password and/or account. 

Limited Liability & Disclaimer:

All information on our website, or in any podcast episodes and all media we produce,  are strictly for informational purposes and should not be considered legal, medical or professional advice in any way. Any tips, advice or recommendations offered should be shared with a respected professional in the specific related field to ensure this is the best option for you. We are not liable for your actions or lack of action, in relation to the content we produce and following any information, ideas or recommendations given through any media we produce.

Us of this website does not create any warranty neither express nor implied. We do not guarantee any specific outcomes or results from utilizing any of our services or consuming our content. Desired Haven Media LLC and it’s affiliates disclaim all warranties either expressed or implied.

THE SERVICE, IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION THAT ACCESS TO OR OPERATION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR DOWNLOADING AND/OR USE OF FILES, INFORMATION, CONTENT OR OTHER MATERIAL OBTAINED FROM THE SERVICE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF WARRANTY, SO THIS PROVISION MAY NOT APPLY TO YOU.

RELEASE TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE SITE, THE SERVICE, ITS AFFILIATES, DIRECTORS, OR EMPLOYEES, OR ITS LICENSORS OR PARTNERS, BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, USE,  OR DATA, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, HOWEVER ARISING, THAT RESULT FROM: (A) THE USE, DISCLOSURE, OR DISPLAY OF YOUR USER CONTENT; (B) YOUR USE OR INABILITY TO USE THE SERVICE; (C) THE SERVICE GENERALLY OR THE SOFTWARE OR SYSTEMS THAT MAKE THE SERVICE AVAILABLE; OR (D) ANY OTHER INTERACTIONS WITH USE OR WITH ANY OTHER USER OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF LIABILITY, SO THIS PROVISION MAY NOT APPLY TO YOU.

If you have a dispute with one or more users, a restaurant or a merchant of a product or service that you review using the Service, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. 

If you are a California resident using the Service, you may specifically waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”

Age Restrictions:

You must be 18 years of age or older to use the website and/or register to set-up an account. Any third party agency we use, you are subject to their privacy policy or Terms.

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Desired Haven Media LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

License Grant:

By posting any User Content via the Service, you expressly grant, and you represent and warrant that you have a right to grant, to the Company a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, if applicable, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service.

Intellectual Property:

You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights of any kind related to the Service, including applicable copyrights, trademarks and other proprietary rights. Other product and company names that are mentioned on the Service may be trademarks of their respective owners. We reserve all rights that are not expressly granted to you under these Terms of Use.

Copyright Complaints & Copyright Agent:

(a) Termination of Repeat Infringer Accounts. We respect the intellectual property rights of others and requires that the users do the same. Pursuant to 17 U.S.C. 512(i) of the United States Copyright Act, we have adopted and implemented a policy that provides for the termination in appropriate circumstances of users of the Service who are repeat infringers. We may terminate access for participants or users who are found repeatedly to provide or post protected third party content without necessary rights and permissions.

(b) DMCA Take-Down Notices.  If you are a copyright owner or an agent thereof and believe, in good faith, that any materials provided on the Service infringe upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (see 17 U.S.C 512) (“DMCA”) by sending the following information in writing via our contact form at: www.desiredhavenmedia.com/contact. 

1.   The date of your notification;
2.   A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
3.   A description of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
4.   A description of the material that is claimed to be infringing or to be the subject of infringing activity and information sufficient to enable us to locate such work;
5.   Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and/or email address;
6.   A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
7.   A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

(c) Counter-Notices. If you believe that your User Content that has been removed from the Site is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the content in your User Content, you may send a counter-notice containing the following information to our copyright agent using the contact information set forth above:

1.   Your physical or electronic signature;
2.   A description of the content that has been removed and the location at which the content appeared before it was removed;
3.   A statement that you have a good faith belief that the content was removed as a result of a mistake or a misidentification of the content; and
4.   Your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the federal court in Illinois and a statement that you will accept service of process from the person who provided notification of the alleged infringement.

If a counter-notice is received by our copyright agent, we may send a copy of the counter-notice to the original complaining party informing such person that it may reinstate the removed content in ten (10) business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may (in our sole discretion) be reinstated on the Site in ten (10) to fourteen (14) business days or more after receipt of the counter-notice.

Restrictions on Use of the Website:

Your permission to use the Site is conditioned upon the following use, posting and conduct restrictions: 

You agree that you will not under any circumstances:

•    access the Service for any reason other than your personal, non-commercial use solely as permitted by the normal functionality of the Service.
•    collect or harvest any personal data of any user of the Site or the Service 
•    use the Site or the Service for the solicitation of business in the course of trade or in connection with a commercial enterprise;
•    distribute any part or parts of the Site or the Service without our explicit written permission (we grant the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly-available searchable indices but retain the right to revoke this permission at any time on a general or specific basis);
•    use the Service for any unlawful purpose or for the promotion of illegal activities;
•    attempt to, or harass, abuse or harm another person or group;
•    use another user’s account without permission;
•    intentionally allow another user to access your account; 
•    provide false or inaccurate information when registering an account;
•    interfere or attempt to interfere with the proper functioning of the Service;
•    make any automated use of the Site, the Service or the related systems, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;
•    bypass any robot exclusion headers or other measures we take to restrict access to the Service, or use any software, technology, or device to scrape, spider, or crawl the Service or harvest or manipulate data; 
•    circumvent, disable or otherwise interfere with any security-related features of the Service or features that prevent or restrict use or copying of content, or enforce limitations on use of the Service or the content accessible via the Service; or 
•    publish or link to malicious content of any sort, including that intended to damage or disrupt another user’s browser or computer.

Posting & Conduct Restrictions: 

When you create your own personalized account, you may be able to provide a user name, email and password to post content, comment and messages  (“User Content”) to the Service. You are solely responsible for the User Content that you post, upload, link to or otherwise make available via the Service. 

 You agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. The Company, however, reserves the right to remove any User Content from the Service at its sole discretion.

We grant you permission to use and access the Service, subject to the following express conditions surrounding User Content. You agree that failure to adhere to any of these conditions constitutes a material breach of these Terms. 

By transmitting and submitting any User Content while using the Service, you agree as follows:

•    You are solely responsible for your account and the activity that occurs while signed in to or while using your account;
•    You will not post information that is malicious, libelous, false or inaccurate;
•    You will not post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive;
•    You retain all ownership rights in your User Content but you are required to grant the following rights to the Site and to users of the Service as set forth more fully under the “License Grant” and “Intellectual Property” provisions below: When you upload or post User Content to the Site or the Service, you grant to the Site a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform that Content in connection with the provision of the Service; and you grant to each user of the Service, a worldwide, non-exclusive, royalty-free license to access your User Content through the Service, and to use, reproduce, distribute, prepare derivative works of, display and perform such Content to the extent permitted by the Service and under these Terms of Use;
•    You will not submit content that is copyrighted or subject to third party proprietary rights, including privacy, publicity, trade secret, or others, unless you are the owner of such rights or have the appropriate permission from their rightful owner to specifically submit such content; and
•    You hereby agree that we have the right to determine whether your User Content submissions are appropriate and comply with these Terms of Service, remove any and/or all of your submissions, and terminate your account with or without prior notice.

You understand and agree that any liability, loss or damage that occurs as a result of the use of any User Content that you make available or access through your use of the Service is solely your responsibility. The Site is not responsible for any public display or misuse of your User Content. 

The Site does not, and cannot, pre-screen or monitor all User Content. However, at our discretion, we, or technology we employ, may monitor and/or record your interactions with the Service or with other Users.

Online Content Disclaimer:

Opinions, advice, statements, offers, or other information or content made available through the Service, but not directly by the Site, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. 

We do not guarantee the accuracy, completeness, or usefulness of any information on the Site or the Service nor do we adopt nor endorse, nor are we responsible for, the accuracy or reliability of any opinion, advice, or statement made by other parties. We take no responsibility and assume no liability for any User Content that you or any other user or third party posts or sends via the Service. Under no circumstances will we be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Service, or transmitted to users.

Though we strive to enforce these Terms of Use, you may be exposed to User Content that is inaccurate or objectionable when you use or access the Site or the Service. We reserve the right, but have no obligation, to monitor the materials posted in the public areas of the Site or the Service or to limit or deny a user’s access to the Service or take other appropriate action if a user violates these Terms of Use or engages in any activity that violates the rights of any person or entity or which we deem unlawful, offensive, abusive, harmful or malicious. (E-mails sent between you and other participants that are not readily accessible to the general public will be treated by us as private to the extent required by applicable law.) The Company shall have the right to remove any material that in its sole opinion violates, or is alleged to violate, the law or this agreement or which might be offensive, or that might violate the rights, harm, or threaten the safety of users or others.  Unauthorized use may result in criminal and/or civil prosecution under Federal, State and local law. If you become aware of a misuse of our Service or violation of these Terms of Use, please contact us via contact for on our website at: www.desiredhavenmedia.com/contact.

Links:

As part of the Service, we may provide you with convenient links to third party website(s) (“Third Party Sites”) as well as content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). These links are provided as a courtesy to Service subscribers and site visitors. We have no control over Third Party Sites or Third Party Applications, Software or Content or the promotions, materials, information, goods or services available on these Third Party Sites or Third Party Applications, Software or Content. Such Third Party Sites and Third Party Applications, Software or Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness, and we are not responsible for any Third Party Sites accessed through the Site or any Third Party Applications, Software or Content posted on, available through or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Applications, Software or Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Applications, Software or Content does not imply our approval or endorsement. If you decide to leave the Site and access the Third Party Sites or to use or install any Third Party Applications, Software or Content, you do so at your own risk and you should be aware that our terms and policies, including these Terms of Use, no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any Third Party Site to which you navigate from the Site or relating to any applications you use or install from the Third Party Site.

Legal Notices Governing Law & Jurisdiction:

Communications made through the Service’s email and messaging system will not constitute legal notice to the Site, the Service, or any of its officers, employees, agents or representatives in any situation where legal notice is required by contract or any law or regulation.

This contract is subject to the laws of the state of Illinois. You agree to settle all disputes through arbritration or mediation in the state of Illinois.

Consent to Electronic Communication:

For contractual purposes, you: (a) consent to receive communications from us in an electronic form via the email address you have submitted; and (b) agree that all Terms of Use, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waivable rights.

We may also use your email address to send you other messages, including information about the Site or the Service and special offers. You may opt out of such email by changing your account settings, using the “Unsubscribe” link in the message, or by sending a message via contact for at: herdesiredhaven.com/contact-us.

Opting out may prevent you from receiving messages regarding the Site, the Service or special offers.

Modification of Terms & Conditions:

We can amend these Terms of Use at any time and will update these Terms of Use in the event of any such amendments. It is your sole responsibility to check the Site from time to time to view any such changes in this agreement. Your continued use of the Site or the Service signifies your agreement to our revisions to these Terms of Use. We will endeavor to notify you of material changes to the Terms by posting a notice on our homepage and/or sending an email to the email address you provided to us upon registration. For this additional reason, you should keep your contact and profile information current. Any changes to these Terms (other than as set forth in this paragraph) or waiver of our rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of one of our officers. No purported waiver or modification of this agreement on our part via telephonic or email communications shall be valid.

Termination:

We may terminate accounts at any time for any reason. This is at our sole discretion and we may do this with/without prior consent to the guest, customer and or registered users of these accounts. 

General Terms:

If any part of this Terms of Use agreement is held or found to be invalid or unenforceable, that portion of the agreement will be construed as to be consistent with applicable law while the remaining portions of the agreement will remain in full force and effect. Any failure on our part to enforce any provision of this agreement will not be considered a waiver of our right to enforce such provision. Our rights under this agreement survive any transfer or termination of this agreement.

You agree that any cause of action related to or arising out of your relationship with the Company must commence within ONE year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

These Terms of Use and your use of the Site are governed by the federal laws of the United States of America and the laws of the State of Illinois, without regard to conflict of law provisions.

We may assign or delegate these Terms of Service and/or our Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without our prior written consent, and any unauthorized assignment or delegation by you is void.

YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THE TERMS OF USE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF USE TOGETHER WITH THE PRIVACY POLICY AT: www.desiredhavenmedia.com/privacy-policy, REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

GDPR

What is GDPR? 

GDPR stands for general data protection regulation. A privacy and security law was drafted and passed by the European Union (EU). This imposes laws on organizations globally if they are doing business with or collecting information from people in the EU. These regulations were put into effect back in May 2018. This law ensures organizations are in strict compliance. Please visit this site for more information: https://gdpr.eu/

Who’s Protected By GDPR?

EU (European Union) citizens or residents are protected by this law. 

Protections Under GDPR

 If collecting and processing personal data or doing business with residents or citizens of the EU, the personal data collected must be:

– “Lawful, Fair and Transparent” – Processed in a lawfully, fairly and transparent manner. 

– “Purpose Limitation” – Collected for specified, explicit and legitimit purposes and not further processed in a matter that is incompatible with those purposes. 

– “Data Minimization” – Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. 

– “Accurate” – Personal data must be accurate and, where necessary, kept to date; taking all necessary steps to erase inaccurate personal data.  

– “Storage Limitization” – Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed. 

– “Integrity and Confidentiality” – Processed in a manner that ensures appropriate security of the personal data. 

– “Accountability” – The data Controller is responsible for being able to demonstrate GDPR compliance with all of these principles. 

What We’re Doing to Comply with GDPR

Under these regulations for those that are in the EU, we will erase your personal data we store upon your written request. We will do our best to respond promptly and within 30 days after receipt of your request and/or any additional needed documents, whichever is later. 

We’re doing our best to ensure we’re in compliance with the protections under GDPR, for EU citizens and residents we conduct business with and/or collect personal data form. 

Please visit their website for more information: https://gdpr.eu/

CCPA

The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the personal information that businesses collect about them and the CCPA regulations provide guidance on how to implement the law. This landmark law secures new privacy rights for California consumers, including:

• The right to know about the personal information a business collects about them and how it is used and shared;
• The right to delete personal information collected from them (with some exceptions);
• The right to opt-out of the sale or sharing of their personal information; and
• The right to non-discrimination for exercising their CCPA rights.
• The right to correct inaccurate personal information that a business has about them; and
• The right to limit the use and disclosure of sensitive personal information collected about them.

Businesses that are subject to the CCPA have several responsibilities, including responding to consumer requests to exercise these rights and giving consumers certain notices explaining their privacy practices. The CCPA applies to many businesses, including data brokers.

For more information, please visit this website: https://oag.ca.gov/privacy/ccpa 

No Refunds for Web Design/Graphic Design Services

Refunds

We do not offer refunds or exchanges on our graphic and web design services **Further details are listed in clients’ individual contract agreements. 

Other Non-Returnable Items

• All Digital Products and Digital Only Downloads/ Digital Printables
• Downloadable software products or Curriculum